Title: Ecommerce Coordinator

Industry: Apparel & Fashion

Location: Montreal, QC

Position Status: Full-time, permanent

Hours: Monday to Friday

 

This position is only open to residents of Canada who have legal work authorization.

 

About our client who is hiring for this position:

Evlv is currently working with a Montreal based fashion and apparel company looking to fill the role of Ecommerce Coordinator.

 

The E-commerce Coordinator will be responsible for managing various aspects of the online store, ensuring seamless integration across multiple platforms.

 

The right candidate has the following soft skills:

• Strong analytical and problem solving skills
• Tech-Savvy
• Excellent organizational and multitasking abilities
• Effective Communication and collaboration skills

 

Requirements:

• 2 years experience in e-commerce
• Experience managing platforms such as Shopify and Klaviyo
• Experience with Zendesk
• Basic Design Skills (Canva or Adobe Creative) are a plus
• Proficiency in Excel

 

Key Responsibilities:

1) Email Marketing & Automation:

• Integrate and manage Klaviyo for newsletters and automated marketing flows.
• Create newsletters using Klaviyo templates, ensuring alignment with brand guidelines.
• Maintain and update the customer database to optimize targeting and segmentation.

 

2) E-commerce Platform Management:

• Integrate and update web pages, product pages, and collections on Shopify.
• Oversee promotional campaigns, including product integration and collection page merchandising.
• Create and manage promotional codes and discounts within Shopify.

 

3) Dropshipping Support:

• Resize and manage product images to meet dropshipping requirements.
• Create and maintain dropshipping documentation in Shopify and Excel.

 

4) Reporting & Analytics:

• Generate and analyze Shopify reports to track performance and identify areas for improvement.
• Provide insights and recommendations based on data-driven analysis.

5) Platform Maintenance & Optimization:

• Ensure all e-commerce platforms (Shopify, Klaviyo, Zendesk, Yotpo, Loop, etc) are up-to-date and optimized for performance.
• Collaborate with cross-functional teams to improve online presence and customer experience.

 

6) Customer Experience:

• Act as a master user of all platforms to streamline customer interactions.
• Ensure a consistent and positive customer journey across all digital touchpoints.